Shipping policy

📦 Shipping Policy

Effective Date: 6/06/2025

Thank you for shopping with us. We are committed to providing you with the best shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.

🚚 Shipping Methods & Costs

Domestic Shipping (Within Australia):
- Standard Shipping: Calculated at checkout
- Express Shipping: Calculated at checkout
- Free Shipping: Available on orders over $99
- Standard International Shipping: Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

⏱️ Processing & Delivery Times

Order Processing Time: Orders are processed within 1-3 business days after payment confirmation.
Domestic Delivery Times:
- Standard Shipping: 2–6 business days
- Express Shipping: 1–3 business days
International Delivery Times:
- Standard Shipping: 5–10 business days

Delivery times are estimates and may vary depending on the destination and carrier.

📍 Shipping Restrictions

Delivery Locations: We currently ship to all Australian addresses and select international destinations.
P.O. Boxes: We do not ship to P.O. Box addresses.
Customs & Import Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their country.

🔄 Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier's website.

🛠️ Order Issues

If you experience any issues with your order, such as delays, damages, or missing items, please contact our customer service team at Aussielures@outlook.com.au We will work with you to resolve the issue promptly.